Jite9 Privacy Policy

1 Introduction and Scope

Jite9 (https://jite9.org) is a trusted online betting and gaming platform serving users in Bangladesh and beyond. This Privacy Policy ("Policy") explains how jite9 collects your personal information, how it is used, who it may be shared with, and what measures are taken to keep your data secure.

By using jite9's website, mobile app, or any of our services, you are considered to have read and accepted this Privacy Policy. If you are under 18, you are not permitted to use our platform.

This Policy has been designed with users in Bangladesh in mind, but applies equally to international users. jite9 views your privacy not merely as a legal obligation, but as the foundation of the trust between us.

2 What Information We Collect

Jite9 may collect your information in several ways. Full details are outlined below:

What You Provide Directly

• At registration: full name, email address, mobile number, date of birth, residential address.
• For KYC verification: a copy of your National ID, passport, or driving licence is required.
• At the time of payment: Mobile Banking/Nagad/Rocket number or bank account details.
• When you contact support: conversation records and details of the issue.

Automatically Collected Information

• IP address, browser type, and version.
• Device type, operating system, and screen size.
• Which pages you visited and how long, and which buttons you clicked.
• Logs of betting and gaming activity on the platform.
• Information collected through cookies and similar tracking technologies.

We only collect information that is genuinely necessary to provide our services and keep your account secure. Collecting data beyond what is needed goes against our policy.

3 How Your Information Is Used

Jite9 uses your information for the following purposes:

We use your information only for the purposes described above. If we ever intend to use it for a new purpose, you will be informed in advance and, where required, your fresh consent will be obtained.

4 Who Your Information Is Shared With

Jite9 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to process transactions.
• Identity Verification Services: Documents submitted during the KYC process may be verified through approved third-party verification services.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Security Analysis Services: Limited data may be shared with specialist services to prevent fraud and cyber attacks.
• Business Restructuring: In the case of a company merger or acquisition, data may be transferred to the new owner, though this policy will remain in effect.

5 Cookie Policy

Jite9 uses cookies and similar technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for maintaining and securing your login session. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme, and other settings.
• Analytics Cookies: To understand which parts of the platform are used most. All data is collected anonymously.
• Marketing Cookies: To show you relevant offers based on your preferences. You can opt out of these at any time.

You can disable non-essential cookies by adjusting your browser settings or using our cookie management tool. Please note that disabling certain cookies may limit some platform features.

6 Data Protection Measures

Jite9 has implemented industry-leading technical and organisational measures to protect your data. Our security framework operates across the following layers:

• Network Security: Firewall, DDoS protection, and intrusion detection systems.
• Data Encryption: All sensitive data is stored with AES-256 encryption. TLS 1.3 is used for data in transit.
• Access Controls: Staff may only access the data necessary for their specific role.
• Regular Audits: Security testing and penetration testing are conducted by independent third parties.
• Backup and Recovery: Regular backups ensure that data is never lost.
• Two-Factor Authentication: 2FA is available to add an extra layer of security to your account.

No method of transmission over the internet is completely secure. We therefore encourage you to use a strong password, avoid logging in from unfamiliar devices, and contact our support team promptly if you notice anything suspicious.

7 Your Rights

Under jite9's Privacy Policy, you are entitled to the following rights:

To exercise any of these rights, email us at [email protected]. We are committed to responding within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full, but we will always explain clearly when that is the case.

8 Data Retention Period

How long jite9 retains your information depends on the type of data and the purpose for which it was collected:

• Account Information: For the duration your account is active, and for 5 years after it is closed.
• Financial Transaction Records: A minimum of 7 years, as required by law.
• KYC Documents: 5 years after verification, or as required by legal obligations.
• Support Conversations: 2 years after the issue is resolved.
• Marketing Preferences: Until consent is withdrawn.
• Analytics Data: Up to 2 years in anonymized form.

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

9 Child Protection

Jite9 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. Any account found to belong to a minor will be closed immediately and all associated data will be deleted.

10 Privacy Policy Updates

Jite9 may update this Privacy Policy from time to time. When changes are made:

• You will be notified of any significant changes via your registered email address or through a platform notification.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Re-consent may be required for significant changes.
• Previous versions will be archived and made available upon request.

Continued use of the platform after a new policy is published will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact our data protection team:

We typically respond within 7 business days. Complex matters may take up to 30 days. If you are not satisfied with how your complaint has been handled, you may escalate it to the relevant regulatory authority.

This Privacy Policy was last updated on 1 January 2026.